10 Common VIZIO TV Problems and Their Solutions - Eagle TV Montage (2023)

10 Common VIZIO TV Problems and Their Solutions - Eagle TV Montage (1)

  • August 8, 2022

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VIZIO TV is probably the best option if you don't want to spend a lot on your TV.

It is usually cheaper than its rivals but has all the latest features. Vizio TVs, like all technology, occasionally do not work in parts.

In this way, you will encounter numerous problems when using them. For example, when you hit the menu button, you might have to deal with a flickering Vizio TV screen.

Let's look at some of the most common problems for Vizio TV owners. We also do our best to provide all possible solutions to repair them as Vizio TVs are quite simple to repair.

Also, check out our guide on theBest 75-inch TVs under $1,000.

Common VIZIO TV issues and how to fix them

10 Common VIZIO TV Problems and Their Solutions - Eagle TV Montage (2)

Customers have complained about a number of issues which we will discuss in detail below. User manuals always come with Vizio TVs so they are very helpful in solving Vizio TV menu issues.

However, if you don't have a user manual now, follow the article to resolve any issues. Here are some of the most common Vizio TV issues and how to fix them:

1. Vizio TV is on but the screen is black

The external device has a problem if your VIZIO TV shows a black splash screen but has sound.

You may need to change the inverter board or power board to fix the VIZIO TV black screen issue.

In this regard, pressing the remote to press the menu button does not solve the problem.

Before contacting the manufacturer, try the following method. This can save you from further trouble.


If your VIZIO TV goes black for a few seconds, it is called a black screen of death. You can try this method to fix VIZIO smart TV black screen issue.

  • First, make sure you have a stable power connection.
  • Turn off the blank screen.
  • Now remove the power supply.
  • Press the menu and hold the power button on the TV.
  • Hold for 30 seconds and then release.
  • Now turn the TV back on.

If this does not resolve your VIZIO TV blank screen power issue, run a flashlight or LED indicator light test to ensure you have a faulty inverter board.

After troubleshooting your Vizio TV, you should turn on a cover indicator light for a flashlight test on the TV from a close distance. If you can see the pictures, you have a faulty inverter board.

You must contact an authorized repair center for hardware replacement and power cycle.

2. A TV canvas Vizio pisca

(Video) TV Guide (EPG) Fixed!

You may experience flickering Vizio TV screen or lagging issues anytime. This problem is mainly due to improperly connected power cables, especially HDMI cables in the outlet.

So, you prefer to check the cable connections by following the Vizio TV troubleshooting guide. However, you can also contact the manufacturers if the problem is caused by internal damage.

Before spending your money, try to troubleshoot your Vizio TV. To do this, follow the instructions below before asking for help.


External devices or connected cables may cause problems with the VIZIO TV screen. So before you do anything else, unplug your other cables and devices for a minute. Restart your TV to see if everything is working properly now.

Here's another method you can try. You can go through the advanced video settings on the welcome screen to make some changes.

You need to disable the setting below to avoid screen flickering.

  • Advanced Adaptive Luminance
  • backlight control
  • ambient lighting

If the screen keeps flickering or the TV turns off, you need to turn Wi-Fi support on and off by following the steps:

  • Turn off your television.
  • Unplug the power cord.
  • Hold down the power button for half a minute and release it.
  • Plug in the power cable again.
  • Turn the power back on.

If it doesn’t work before asking the manufacturer for help then you should perform a factory reset. To do so, follow the instructions below to learn how to reset your VIZIO TV:

  • Access the Menu option.
  • Now select System from there.
  • Then select Reset & Manage.
  • Select Reset TV to Factory Defaults.
  • If necessary, enter the system PIN, which is 0000.
  • Select Reset.

Resetting any smart TV is intuitive. Just follow the on-screen steps and you'll be able to do it.

3. Vizio remote not working

A Vizio TV remote is occasionally seen as a point of criticism or weakness for Vizio TVs. The reason is that it may cause the power board to fail.

Many users have complained that remote controls suddenly stop working even with factory reset, but there are several causes for this.


  • Since not all batteries are created equal, you should first examine the batteries in your remote. So if you are using cheap and quality batteries that are cheaper, you are more likely to consume energy faster.

    It would help if you consider replacing the batteries to see if that fixes the problem. If it still doesn't work, there is probably some damage to the internal components from moisture or shock.

    Newer Vizio TVs can also have this problem. Fortunately, Vizio offers reasonably priced replacement remotes, so order one. In the meantime, you can do the following:

    You can get the Vizio Remote Control software which disables the power board failure with the factory settings. As a result, you can operate the SmartCast system using your smartphone as a remote control.

    There are iOS and Android versions of the Vizio Remote app. You need to ensure your device is on the same WiFi network as your Vizio TV. You can learn more about this issue here.

You can learn more about this issue byhere.

4. Vizio TV won't connect to Wi-Fi

If you're having trouble connecting to your VIZIO TV's internet, you're not alone. Most of the time people face VIZIO TV Wi-Fi connection problem.

This problem can be caused by a slow internet connection. Find out how to resolve VIZIO TV internet connection issues below.


When troubleshooting VIZIO TV WiFi connection, you need to make sure you have a stable internet connection. Now follow the instructions below:

  • Connect a different device to the Internet to check network stability.
  • Press the menu button.
  • From the menu button, go to Network.
  • Then select DHCP under Manual Setup.
  • Now turn on DHCP.
  • Now turn off and unplug the power cord from your TV, router and Wi-Fi modem.
  • Press and hold the power button on these devices and release it after 10 seconds.
  • Now turn them on and connect your TV.

If you still have the same problem, then you would prefer to restore factory settings. We mentioned above how to do it.

Now connect your TV again to Wi-Fi in settings. You can also try a wired Ethernet connection if the problem persists.

5. Vizio TV won't turn on

A variety of reasons can be responsible for this problem. It is impossible to determine what went wrong with the take.

Before concluding, you should review a list of things. Follow the instructions below to find out what went wrong and how to fix it.


As you know, you have to look at several factors to determine the problem and possible solutions. First, see if you have a problem with the power button.

(Video) 5 Mistakes People Make When Mounting a TV

Your VIZIO television has two power buttons. One appears on the body of the TV, while the other is placed on the remote control.

So if your VIZIO TV remote is not working, you can use the power button on the body of the TV to turn it on.

If the problem is that the TV does not turn on with the remote control, then you can change the batteries. Or you can buy a new remote control for your VIZIO TV.

On the other hand, if your remote is fine but your VIZIO TV still has a black screen and no sound, then you need to check the power cord.

Your TV will not turn on if the power cord or cable is damaged. Make sure the TV is properly connected to the power source.

Finally, if your TV remote works and you have a live power supply, it's probably a hardware issue.

In this scenario, we recommend that you find an authorized power cycle repair center. If you have a guarantee, you can get free service.

You can learn more about this issue byhere.

6. Horizontal lines on Vizio TV screen

The common problem reported by users is the appearance of horizontal lines on the screen.

There are several possible reasons why horizontal lines may appear when troubleshooting your Vizio TV.

It could be something as simple as a loose HDMI cable or something major like permanent damage to the panel.

Lines of LED indicator light may appear on your television and may be horizontal lines that run horizontally across the width of your television.

In addition, it can also be colored vertical lines that run vertically across the screen of your Vizio TV. Let's figure out how to solve this problem.


First check if the lines are moving or stopped on the welcome screen. If they are stuck, it is a hardware problem (LCD) and the TV screen is slow.

Therefore, you will need to contact Vizio or take your TV to an authorized repair center.

If the lines move, it is a software (firmware) problem; Try the following Vizio TV troubleshooting fixes:

  • Take an image test. Your input source to your TV may be experiencing issues. You can change your input source to another one and check if it shows the same horizontal lines. If yes, the problem is not your TV, but the source.
  • Switching the power or power supply is an effective way to resolve common TV issues such as horizontal, black, or colored lines on your Vizio Smartcast TV.

To turn the power or power supply on and off, you need to disconnect the power cord, especially HDMI cables, from the power supply, keep it unplugged for 15 minutes, and then restart it again.

  • If the problem persists, you need to update the firmware through its OTA updates to the latest version to ensure the power supply.

After successfully installing the updates, make sure you are updated to the latest version. Now it is recommended to reset your Vizio TV.

  • If all else fails, you can factory reset your TV. This will remove any settings that may have been updated on your TV, so you'll need to do this before making any changes to your TV.

This can be done quickly in settings and usually runs a seasonal check to make sure your TV is working again.

7. Vizio TV Blue Screen of Death

It's normal to panic when your TV screen suddenly turns blue while you're watching your favorite show.

In the computer world, a blue screen often gets a bad rap and is considered a possible sign of irreparable damage.

The reason is that the black screen dies, while the TV becomes useless.

However, a blue screen could mean a cabling issue when it comes to TVs or the source device is not configured in the proper mode. So, before panicking, try the following fixes below.


  • First, disconnect the TV from the power for about 5-10 minutes and then plug it back in to see if the problem goes away. Your television has processors, like any other operating system, it can crash, disconnect it from power, reset the microprocessor.
  • Then check the antenna connections, A/V cables and HDMI cables. When there is no signal or weak signal from a source device, your TV screen will turn blue.
  • Check source device settings and make sure all output settings are enabled. Then try another source device to see if you still get a blue screen.
  • If you've tried all of the above and you're still getting a blue screen, you may need to check your TV for hardware failures. This usually involves testing the power board voltage. If the power board is ok, you may need to replace the TV T-Con board.

8. VIZIO Smartcast not working

VIZIO TV smart cast is an amazing feature that allows you to search and discover TV shows, music and live streams.

However, many times you may experience problems accessing the Vizio TV smartcast.

If Smartcast does not load or programs are not available, you might prefer to have a Fire TV Stick in this regard.


There could be several reasons why Smart Cast is not loading on your VIZIO TV. You should try the following steps to resolve the issue.

  • Make sure you have a stable internet connection.
  • Switch your TV to HDMI 1 and wait a moment
  • Now press the Menu button
  • Then go to System > Reset & Management > Gentle Power Cycle > Yes.
  • Your TV will now restart.
  • Wait until the information bar disappears.
  • Now wait half a minute before changing your TV from HDMI 1 to Smart Cast.

If this process doesn’t fix the problem, you may prefer to do a factory reset and have a stable internet connection. In addition, you can also try Amazon Fire TV Stick.

You can learn more about this issue byhere.

9. Vizio TV won't turn on with remote control

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If the remote works fine but you are unable to turn on the TV with it, follow the steps below.

Before doing this, make sure the remote has fresh batteries and that there are no obstacles between the TV and the remote.


This is not a big problem. If your remote control is outdated or doesn't work after replacing batteries, please buy a new one first.

If your new remote doesn't work, try the following:

  • Unplug the power cord.
  • Hold down the power button for ten seconds.
  • Plug in the power cable again.
  • Now turn the TV back on.

I hope the menu button on the remote works again now. Now watch this video if your TV still won't turn on.

10. VIZIO TV displays pictures but no sound

Another common problem that Vizio TV users encounter is the lack of audio.

Three reasons could be causing sound problems on your VIZIO TV.

You won't be able to hear anything if your TV cables are damaged or if the volume is turned down to zero with a Fire TV Stick.

On the other hand, if you have a faulty speaker, your TV will display muted pictures.


  • If you are using your VIZIO TV's built-in speaker, follow the instructions below:
  • Make sure your TV volume is not set to zero.
  • Make sure the TV is muted.
  • Make sure you have connected the correct cables in the correct place.
  • Disconnect and reconnect all connected devices, especially HDMI cables.

If you have the same problem again, try the following instructions:

  • Press the Menu button
  • Go to Audio Settings.
  • Now the TV speakers setup option should be enabled.
  • If it is OFF, press OK to turn it on.

If these two methods do not resolve your VIZIO TV's sound issues, you may need to replace the built-in speakers.

A good quality TV speaker can help improve sound quality and improve your audio setup.

Alternatively, you can connect your TV to an external device speaker. Replacing your TV speakers is also a good solution for newer Vizio TVs.


Your Vizio TV may stop working from time to time due to many factors. In this article, we try to cover 10 common Vizio TV problems and their solutions.

You can fix many issues with your Smart TV by performing a factory reset. Also, fix Vizio TV issues by updating the firmware.

Common problems are present on all devices and can be solved with little effort.

Based on our review, users can fix many Vizio TV issues with just a factory reset. Furthermore, the Vizio TV troubleshooting guide also includes using a Fire TV Stick.

We hope you don't face any issues and that these solutions work. If all steps fail, contact customer support for further assistance.

jason reynolds

10 Common VIZIO TV Problems and Their Solutions - Eagle TV Montage (3)

I have been working in the electrical and audiovisual field for over 19 years. My focus for EagleTVMounting is to provide a concise experience in everything I write. Life's greatest joy is providing people with insightful information that can potentially change their views. Our number 1 goal is exactly that!


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